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User Export

The User Export feature can be found on a Customer's Users page.

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The Users page can be accessed through the navigation menu at the top of the website or by clicking on the Users icon when viewing your list of Customers (this second option is available to Installers, only).

The Export User Data option can be found on the navigation menu on the left-hand side of the Users web page.

When clicked, this will automatically begin the download of a CSV file containing all the user data for the Customer account.

Export Format​

The exported user data will be presented in a CSV file with the following structure:

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For clarity and to display more easily in this Wiki, the file structure has been shown as multiple tables, below, but when downloaded it will be one table with many columns.

First NameLast NameValid From DateExpiry DatePINVerification PINIs BarredExempt From Lockdown
DeanKernotN.A.12345678TRUEFALSE
LewisB-C01/01/202231/12/20225678FALSEFALSE
Small Custom 1Small Custom 2Large Custom 1Large Custom 2Extra Large Custom 1Access Level
Full Access
Full Access
User GroupToken 1 DataToken 1 Interface Type
N.A1234567Clock and Data
N.A7654321Wiegand
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If you have users with multiple tokens, then additional columns will be added to the output to accommodate these.